As our nation comes together to address the COVID-19 crisis, the health and well-being of our members continues to be our primary concern. The outbreak and effect of COVID-19 can be overwhelming. Social and emotional well-being is key to our members’ whole health. That’s why we have partnered with leading community and health organizations to provide new resources and tools to help our members navigate potential stress and anxiety and find important social services such as help with food, housing, job training, and transportation during this challenging time.
We remain deeply committed to supporting you and our members as we all face the daily realities of COVID-19 together.
New resources include:
COVID-19 Mental health resource hub
We have joined with Psych Hub, a free digital hub to help our members with the stress resulting from COVID-19. This hub brings together a variety of resources to help members cope with social isolation, job loss and mental health issues.
Aunt Bertha social support services
During this time, we understand members may need help with food, housing, job training, transportation and other social support. We’re partnering with Aunt Bertha to connect individuals and families to social services in their communities. Members can access these services by visiting Aunt Bertha and entering their ZIP code.
Employee Assistance Program (EAP) resources
To help our members who need more mental health support, we’re providing access to our EAP website resources at no cost through June 30, 2020, to members who don’t already have it. Members can go to our EAP website to access online seminars on emotional support and up-to-date links to news outlets and health websites. Other resources include helpful articles, child and eldercare resources, and legal and financial information. Members can access the website using the password EAP Can Help.
Locate a COVID-19 testing facility
Members can quickly locate a COVID-19 testing facility near them with our locator tool by downloading the Sydney Care mobile app.
Go to our COVID-19 website for additional information and resources available to you and your clients.
During this time of stress and uncertainty, our mission remains unchanged — to improve lives and the health of our communities. We’ll continue to monitor COVID-19 and keep you informed of any new resources that can help you and your clients.
Peter D. Haytaian
Executive Vice President and President
Commercial and Specialty Business Division
The Sydney Care COVID-19 assessment is based on guidelines issued by the Centers for Disease Control and Prevention, and reviewed and approved by Anthem, Inc.’s Clinical Solutions team.
Sydney Care is offered through an arrangement with CareMarket, Inc. Sydney Health and Sydney Care are service marks of CareMarket Inc., ©2020.